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An issue has been identified within the EBSCOHost interface that is
causing certain exports of records to send only partial information to
RefWorks. This situation occurs only when a user is tries to export
from the full record display only.

When users select records and place them in the EBSCO folder, then
chooses the export option, the data is sent correctly and completely.
EBSCO is aware of this problem. We recommend that all users export
records via the folder option until the situation has been rectified .

Thank you,

RefWorks Technical Services

EBSCOHost interface by Carol SchwartzCarol Schwartz, 1184345459|%e %b %Y, %H:%M %Z|agohover

News and Updates from the Refworks Technical Support Team (the real ones, not the ones here at SUL!) have been added to the FAQ section under News and Updates. There's a list of new databases, changes and additions to format and import filters. Check it out.

Check out the News and Updates by MjMj, 1181848636|%e %b %Y, %H:%M %Z|agohover

ARTstor users can now export citations directly to RefWorks. Users may save images and/or image groups into a citation list. Citation lists may then be directly exported into, RefWorks. Each citation includes the creator, title, date, repository, ARTstor image ID number, and stable URL for each image.

To create and export a citation list to RefWorks, follow these steps:

  1. Select images: select one or multiple images by clicking on them once while in the thumbnail page,
  2. Create a citation list: go to the Image Groups menu located in the toolbar and choose “save selected images as citations,”
  3. Open citation list: click on “View saved citations” from Image Groups Menu,
  4. At the top of the “ARTstore Saved Citations” page, Click on the link to “Directly export citations into RefWorks,
  5. If you are not already logged into Refworks, you will be forwarded to the login screen and begin importing the citations.

More detailed information is available from ARTstore.

Export ARTstor Citations Directly to Refworks by Carol SchwartzCarol Schwartz, 1173301080|%e %b %Y, %H:%M %Z|agohover

If you find that you import a lot of references into RefWorks from SUMMIT, the Library's catalog, then consider using RefWork's "Search Online Catalog or Database" option.

From RefWork's "Search" menu, select "Online Catalog or Database". Choose "Syracuse Summit Voyager" from the list of search options. (Other search options are to search the PubMed database and other library catalogs such as Library of Congress.)

The Quick Search automatically ANDs terms together — i.e., all terms must be present in the catalog entry — and the Advanced Search lets you choose which fields you are searching and control the search logic for greater precision.

However, both searches return the results sorted in backwards relevancy order — i.e., the first item in the list is, unfortunately, the least relevant. This has to do with how SUMMIT returns the search results, rather than how RefWorks picks them up.

The strategy to apply here is to construct searches that return less than 50 search results — the maximum that RefWorks can import in this type of searching.**If you find that you import a lot of references into RefWorks from SUMMIT, the Library's catalog, then consider using RefWork's "Search Online Catalog or Database" option.

From RefWork's "Search" menu, select "Online Catalog or Database". Choose "Syracuse Summit Voyager" from the list of search options.

The Quick Search automatically ANDs terms together — i.e., all terms you enter must be present in the catalog entry — and the Advanced Search lets you choose which fields you are searching and control the search logic for greater precision.

However, both searches return the results sorted in backwards relevancy order — i.e., the first item in the list is, unfortunately, the least relevant. This has to do with how SUMMIT returns the search results, rather than how RefWorks picks them up.

The strategy to apply here is to construct searches that return less than 50 search results — the maximum that RefWorks can import in this type of searching. That way you will have access to the most relevant search results; they just will be at the bottom of the list.

This problem does not apply to PubMed searches. If you search other library catalogs using the RefWorks search option, be sure to evaluate how the results are being sorted.

Searching SUMMIT from within RefWorks by htkeayshtkeays, 1172587357|%e %b %Y, %H:%M %Z|agohover

In some cases, when one directly exports references from a database (ie. Wilson's Education Full Text) into RefWorks, a new RefWorks login window opens - even if you are already logged in.

RefWorks' Support recommends clearing the browser cache to solve this issue.

Additional login Windows by Carol SchwartzCarol Schwartz, 1171983114|%e %b %Y, %H:%M %Z|agohover
Citation Spacing
Carol SchwartzCarol Schwartz 1171918108|%e %b %Y, %H:%M %Z|agohover
in discussion Discussion Forum / Write-N-Cite » Citation Spacing

When inserting a citation using Write-N-Cite, make sure your curser is in the right location. For example, make sure you press the space bar immediately following the text you are citing. Otherwise the paper will be difficult to read due to spacing issues.

Citation Spacing by Carol SchwartzCarol Schwartz, 1171918108|%e %b %Y, %H:%M %Z|agohover

Our PsycInfo database (vendor = FirstSearch) has improperly formatted "Author" fields. RefWorks imports will show the authors' names as well as their affiliation as in:

Authors: Dierker, Lisa C. Department of Psychology, Wesleyan University, Middletown, CT,US; Vesel, Faiza Department of Psychology, Wesleyan University, Middletown, CT,US; Sledjeski, Eve M. Department of Psychology, Wesleyan University, Middletown, CT,US; Costello, Darce Department of Psychology, Wesleyan University, Middletown, CT,US; Perrine, Nicholas Department of Psychology, Wesleyan University, Middletown, CT,US E-mail: ude.nayelsew|rekreidl#ude.nayelsew|rekreidl

This has been reported both to RefWorks and to FirstSearch. The only (known) work-around is to manually delete the extra info within RefWorks.

PsycInfo - (FirstSearch) by Carol SchwartzCarol Schwartz, 1171915213|%e %b %Y, %H:%M %Z|agohover
Database Problems
Carol SchwartzCarol Schwartz 1171914984|%e %b %Y, %H:%M %Z|agohover
in discussion Discussion Forum / Database Import / Export » Database Problems

ProQuest ProQuest web interface does not offer option to export.

Lexis/Nexis Information from Lexis/Nexis must be entered into RefWorks manually. Follow these steps to use Lexis/Nexis with RefWorks:

  • After logging in to RefWorks, click on References/Add New Reference.
  • Choose the appropriate Ref Type (for example newspaper article). Note the fields available.
  • Copy the information from Lexis/Nexis field by field, paste to appropriate field in RefWorks

Gale InfoTrac

  • Conduct your search and mark the records you want to import.
  • Click on view your marked list.
  • In the e-mail delivery options, select full article and email the list to yourself. You will get a single e-mail for each record in your marked list.
  • When you get the e-mails, open the message.
  • Open your word processor and copy and paste the information from each email into the blank document.
  • After copying and pasting, save the document using the Save As feature and save the file type as .txt (not .doc)
  • Log in to RefWorks.
  • Select References/Import from the toolbar.
  • Select GALE InfoTrac Web as the data source and <Multiple Databases> as the database.
  • Browse to find the text file you saved to your computer.
  • Click Import.
  • Your records should appear in the Last Imported Folder.

ACM Digital Library

  • View citations you wish to save in full format;
  • Click on Display Formats: BibTeX;
  • To import more than one citation at a time into RefWorks, copy and paste all the results into a document and save it as a .txt file. To import one citation at a time, just copy the results;
  • In RefWorks, select References/Import from the toolbar;
  • Select BibTeX as the Import Filter/Data Source and ACM Digital Library (BibTeX Format) as the database;
  • To import a single citation, paste it into the Import Data from the following text box. Otherwise, browse to find your saved .txt file;
  • Click Import.
  • Your records should appear in your RefWorks Last Imported Folder.

Always check what is imported into RefWorks to make sure that the content is correct.

Database Problems by Carol SchwartzCarol Schwartz, 1171914984|%e %b %Y, %H:%M %Z|agohover
Class handouts...
MjMj 1170795550|%e %b %Y, %H:%M %Z|agohover
in discussion Hidden / Per page discussions » Instructor Space

well… after all we put in here… for the class tomorrow, I ended up making yet another version! I used a version that Mary had created and added the wiki info and incorporated the RefGrabIT. The Write-in-Cite and GrabIt print as part of one document but are each a separate page.. so you don't have to print them if you don't need them. The formatting from printing from the site is a bit wonky (that's a technical term). I tried copying and pasting into a Word doc.. but found I was editing too much to make it worthwhile. Mostly because I wanted to change stuff around. Anyway… I'll try to post my newest handout soon but meanwhile it's on the shared drive in Word - has the word, wiki, at the end of the name.

Class handouts... by MjMj, 1170795550|%e %b %Y, %H:%M %Z|agohover
Pop-ups must be enabled for RefWorks
MjMj 1170775683|%e %b %Y, %H:%M %Z|agohover
in discussion Hidden / Per page discussions » Tips

Enable pop-up windows, either generally or just for the RW site.

Mozilla Firefox Firefox allows you to control both popups and popunders through the Content panel in Options.

In IE, go to the Tools menu, point to Pop-up Blocker, and then click Pop-up Blocker Settings.

Pop-ups must be enabled for RefWorks by MjMj, 1170775683|%e %b %Y, %H:%M %Z|agohover
Re: Google Scholar Searches
Carol SchwartzCarol Schwartz 1170104631|%e %b %Y, %H:%M %Z|agohover
in discussion Hidden / Per page discussions » FAQ

Yes, Google Scholar's Bibliography Managers offers RefWorks as a choice for importing citations. Click here for instructions.

Re: Google Scholar Searches by Carol SchwartzCarol Schwartz, 1170104631|%e %b %Y, %H:%M %Z|agohover
Google Scholar Searches
Carol SchwartzCarol Schwartz 1170104198|%e %b %Y, %H:%M %Z|agohover
in discussion Hidden / Per page discussions » FAQ

Is it possible to import results from Google Scholar searches into RefWorks?

Google Scholar Searches by Carol SchwartzCarol Schwartz, 1170104198|%e %b %Y, %H:%M %Z|agohover
New Databases?
MjMj 1169755614|%e %b %Y, %H:%M %Z|agohover
in discussion Hidden / Per page discussions » Instructor Space

When the Library trials new databases… it seems to me that it might be a good idea for at least one person who is very familiar with RW to do at least a preliminary test of RW export functionality? For example, I just tried out the Africa-wide NIPAD and even before I tried to export I could see from the structure of the records that it would be problematic. One had put all sorts of pertinent data in the Notes field! I did email the Selector with the info and cc'd our list.. but is that the best way to do it?

New Databases? by MjMj, 1169755614|%e %b %Y, %H:%M %Z|agohover

Usually going back and chosing Microsoft Word as an option again will produce the document; sometimes you may have to try multiple times. RefWorks Support also recommends clearing the browser cache to solve this issue.

Re: Microsoft Word - bibliography output? by Carol SchwartzCarol Schwartz, 1169227463|%e %b %Y, %H:%M %Z|agohover
Microsoft Word - bibliography output?
MjMj 1169227180|%e %b %Y, %H:%M %Z|agohover
in discussion Hidden / Per page discussions » Known Issues

Sometimes when chosing Microsoft Word as an output option, the system appears to "hang" without an actual output.

Microsoft Word - bibliography output? by MjMj, 1169227180|%e %b %Y, %H:%M %Z|agohover
Re: Relevancy of Results
MjMj 1169226974|%e %b %Y, %H:%M %Z|agohover
in discussion Hidden / Per page discussions » Known Issues

To utilize SUMMIT's ability to display the records by relevancy, we recommend searching SUMMIT from an alternate browser window and exporting the results to RefWorks.

Re: Relevancy of Results by MjMj, 1169226974|%e %b %Y, %H:%M %Z|agohover
Relevancy of Results
Carol SchwartzCarol Schwartz 1169225232|%e %b %Y, %H:%M %Z|agohover
in discussion Hidden / Per page discussions » Known Issues

When searching the SUMMIT Voyager Catalog from within RefWorks, display results are unable to be displayed by relevancy because the Z39.50 protocol has no direct Internet connection to databases.

Relevancy of Results by Carol SchwartzCarol Schwartz, 1169225232|%e %b %Y, %H:%M %Z|agohover
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